How Synergy Equipment Prioritizes Customer Service for Our Construction Equipment Dealerships
At Synergy Equipment, we work hard to create a customer service experience that provides the right information for every piece of equipment. Our entire team is focused on ensuring that every customer receives the right equipment for their needs, with all of the information they need to operate it safely. Here is how Synergy Equipment prioritizes customer service for our construction equipment dealerships:
Ensuring That You Get the Right Equipment
We are proud to offer 17 conveniently located branches across Georgia, Florida, Alabama and South Carolina. When our customers enter our shop for the first time, one of our representatives will help you determine the right piece of equipment to meet your needs best. Our team will not only help you find the best piece of equipment, but also all of the right parts and accessories for your next project.
Well-Trained Sales Associates
Training is a key part of becoming a Synergy Equipment sales associate. All of our sales associates travel to complete their extensive training before they touch a piece of equipment or talk to a customer. Each of our associates know how to operate each piece of equipment, and they can even bring a specific piece of construction equipment to your jobsite so that you are able to demo our equipment before making a purchase. Our entire team is at your disposal when choosing the best equipment for you.
24/7 Field Service for All Construction Equipment
Every piece of equipment that leaves our shop is qualified to receive 24/7 field service from our team. Our technicians take their trucks home, so that they are always available for a rapid response to your jobsite. We have well equipped field service trucks with modern capabilities, such as ac repair, cranes and welders. Our team is always on call to ensure that your equipment operates when you need it most.
Technology is Key at Synergy Equipment
We offer the latest advancements in construction equipment technology for our customers. Our shops are equipped with state of the art diagnostic equipment to maintain and monitor the brands we represent. If your equipment breaks down, we maintain an extensive inventory of frequently used parts to ensure that your equipment is fixed as quickly as possible. We even offer telematics connectivity to provide you with key information on your equipment, such as location and your next inspection date.
No matter what piece of construction equipment you are planning on purchasing with Synergy Equipment, we offer a customer service experience that can’t be beaten. Our entire team is here to ensure that every step of the process is as smooth as possible, from purchase to maintenance. Want to learn more about the benefits of buying construction equipment with Synergy Equipment? Check out our blog today!
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